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AAG Cloud Connect
Security and resilience

Cybersecurity and compliance

Reduce real exposure first — starting with identity, where most incidents actually begin.

Practice area
Security and resilience
Primary platform
Microsoft Defender
Usually sponsored by
Risk and compliance leads
Delivered from
Accra, Ghana
The outcome

Measurably reduced exposure, starting with identity — where most incidents actually begin.

Identity-first security, threat protection, and posture improvement using controls you already own.

Business problems addressed

Why organisations ask for this work

These are the situations that lead to this conversation. If more than one is familiar, there is usually a case worth examining before anything is bought.

  1. Multi-factor authentication is optional

    Exceptions were granted during rollout and never removed, leaving the weakest path open.

  2. Standing administrative rights

    Global administrator accounts are shared, permanent, and largely unmonitored.

  3. Alerts nobody triages

    The platform generates signal, but no owner, playbook, or escalation path exists.

Capabilities

What this service covers

Security budgets are frequently spent in the wrong order. New tooling is purchased while multi-factor authentication remains optional, administrative accounts are shared, former staff keep active mailboxes, and nobody is reviewing the alerts the existing platform already generates.

We work identity-first because that is where most incidents begin. Compromised credentials, over-privileged accounts, and unmanaged devices cause more damage in practice than exotic threats, and they are addressable with controls most organisations are already licensed for.

From there we build outwards: endpoint and email protection, logging and alerting that produces signal rather than noise, and a remediation plan sequenced by risk and effort. Where compliance obligations apply, we implement the technical controls and produce the evidence — while being clear that formal certification remains the domain of accredited auditors.

Reduce real exposure and prove you can recover, rather than assuming you can.
  • Identity hardening

    Multi-factor authentication, Conditional Access, privileged access review, and removal of standing administrative rights.

  • Threat protection

    Microsoft Defender and related tooling configured to produce actionable alerts rather than an unread queue.

  • Email and collaboration security

    Anti-phishing, impersonation protection, attachment handling, and external sharing controls.

  • Vulnerability and posture review

    Prioritised findings with effort estimates, so remediation is achievable rather than aspirational.

  • Logging, monitoring, and response

    Log retention, alert routing, and incident playbooks with named owners and escalation paths.

  • Awareness and phishing simulation

    Practical user education that targets the behaviours actually being exploited.

Deliverables and outcomes

What you receive, and what changes

Every engagement produces written artefacts. They are listed here so the scope is agreed before work starts rather than interpreted afterwards.

Artefacts you receive

  • Security posture assessment with prioritised findings
  • Identity and privileged access remediation plan
  • Configured protection policies for identity, email, and endpoints
  • Incident response playbook with escalation contacts
  • Secure Score baseline and improvement tracker

Outcomes to expect

  • Multi-factor authentication and Conditional Access enforced, not merely available
  • Fewer standing privileged accounts
  • Alerts that a human can realistically triage
  • A defensible, documented security position for auditors and insurers
Engagement process

How delivery runs

Each phase has a defined entry and exit point, so you always know what is being decided, by whom, and what happens next.

  1. Assess

    Identity, endpoint, email, and cloud configuration reviewed against practical baselines.

  2. Prioritise

    Findings ranked by exposure reduction per unit of effort, agreed with your team.

  3. Remediate

    Controls implemented in stages, with user communication where behaviour changes.

  4. Monitor and improve

    Alerting tuned, posture tracked, and reviews scheduled as the threat picture shifts.

Platforms and partners

The technology this service touches

Platform choice follows the workload. These are the products most often involved in this practice area, and the vendor relationships behind them.

  • Microsoft Defender
  • Entra ID
  • Fortinet
  • Microsoft 365

Accredited means AAG Cloud Connect holds that vendor’s partner mark. Capability means we design, deliver, and support the platform without holding a formal partner designation for it. Both are stated plainly so nothing is implied by a logo.

  • Microsoft

    Accredited partner

    Cloud platforms

    The centre of our practice. We hold the Cloud Solution Provider relationship, so subscriptions, licensing advice, and first-line escalation sit with us.

  • Fortinet

    Accredited partner

    Security

    Network security and segmentation for organisations with on-premises and multi-site estates.

Who this is for

Who this service is for

Work of this kind is normally sponsored by one of a small number of roles, each of whom is measured on something different.

  • Risk and compliance leads
  • CIOs
  • Internal audit

CIOs and IT managers

You need architecture that your team can actually run, vendors consolidated, and a partner who escalates instead of deflecting.

Risk and compliance leads

You need identity controls, retention policies, and recovery evidence that stand up to an audit.

Evidence

Identity first

remediation order

Sequencing by exposure reduction per unit of effort

Enforcing phishing-resistant multi-factor authentication for every account with no unmanaged exceptions, then removing standing global administrator rights, closes a large share of realistic attack paths using controls most organisations are already licensed for. New tooling is only recommended once that groundwork is genuinely in place.

This describes an engagement pattern typical of this service. It is not an account of a named client, and no figures here are drawn from a specific organisation.

Questions

Frequently asked

The questions organisations genuinely ask before committing budget to this work.

Often not. Most organisations we assess are under-using what they already own. We start by closing gaps in existing capability and only recommend new tooling where a genuine gap remains.

Talk to us about Cybersecurity

Send a short brief on where you are now with Cybersecurity. You will get a considered response setting out what we would need to establish next, rather than a generic brochure.

Your enquiry will be tagged Cybersecurity so it reaches the right specialist first time.