Cloud and licensing
Own your Microsoft commercials and build cloud foundations that finance and engineering both recognise.
Microsoft Cloud Solution Provider · Accra
Connecting Ghana and West Africa to the world’s leading cloud platforms
We licence, design, migrate, secure, and operate Microsoft and multi-vendor technology for organisations across the region — with the commercial ownership and the engineering depth held by the same team.
- Based in
- Accra, Ghana
- Microsoft
- Cloud Solution Provider
- Practice areas
- Nine
- New enquiries
- 1 business day
The platforms your organisation already depends on
These are the official partner marks held by AAG Cloud Connect. Platforms we design and support without a formal partner designation are listed separately on the partners page.
What we do
Four areas of work, nine services, one accountable team
Most organisations end up with a reseller who cannot fix the architecture and an integrator who cannot fix the bill. We hold both, so the advice has to survive contact with your invoice.
Transformation and workplace
Move workloads and modernise how people work, in controlled and reversible stages.
Security and resilience
Reduce real exposure and prove you can recover, rather than assuming you can.
Infrastructure and operations
Right-sized platforms and day-to-day stewardship under published response targets.
Why AAG
Locally accountable, genuinely multi-vendor
We are in Accra. You can reach the people responsible for your environment in your own time zone, and see them in person when a situation calls for it.
- 01
Commercial and technical in one place
The team advising on your licence position is the team that runs your environment. Neither can hide behind the other, and the advice is better for it.
- 02
Multi-vendor, not single-track
Microsoft CSP depth alongside AWS, Google Cloud, Dell, HP, Oracle, and Veeam. The recommendation follows the workload rather than the easiest thing for us to sell.
- 03
Designed for West African realities
Bandwidth, power, currency, and procurement constraints are inputs to our designs from the beginning, not problems discovered during delivery.
- 04
Evidence over assertion
Sizing from measured workload, restores actually tested, posture tracked against a baseline. Where we cannot yet prove something, we say so.
CloudConnect Path
How delivery actually runs
A named, repeatable sequence, so you always know which phase you are in, what is being decided, and what happens next.
- 01
Discover
We map people, platforms, constraints, and the outcomes that matter. Connectivity, licence position, and operational maturity are established as facts before anything is recommended.
- 02
Design
Target architecture, security baselines, commercial model, and a phased plan — with the trade-offs behind each decision written down rather than assumed.
- 03
Deploy
Delivery in controlled waves with pilots, communication, and rollback paths, so change lands cleanly and reversibly.
- 04
Secure
Identity, endpoints, backup, and monitoring hardened as part of delivery, not deferred to a later phase that never gets funded.
- 05
Optimise
Licences, cost, adoption, and operations reviewed on a cycle, with a prioritised improvement list you can act on.
Industries
Sector context, not generic advice
Regulatory pressure, connectivity, and appetite for change differ sharply between a bank and a university. Our designs start from those differences.
Banking & financial services
Secure collaboration, strong identity controls, and evidence-ready configuration for regulated environments.
Sector detail
Telecommunications
Scalable infrastructure, disciplined change control, and resilient operations for high-availability environments.
Sector detail
Energy, oil & gas
Resilient connectivity, secure remote collaboration, and continuity planning for distributed operations.
Sector detail
Government & public sector
Modern workplace platforms with governance, procurement transparency, and local accountability.
Sector detail
Education
Education licensing, identity for large rotating user populations, and safe, usable digital learning.
Sector detailProfessional services & NGOs
Document-centric collaboration, client confidentiality, and cost-aware cloud for distributed teams.
Sector detail
Evidence
What our engagements typically produce
Three patterns that recur across the work, written as we would describe them in a scoping conversation.
1 hour
P1 first response
Coverage stated before you need it
Agreements state which hours are covered, which severities carry which response targets, what is included, and what is chargeable. Critical incidents target a first response within one business hour with updates every two business hours. The first weeks of any onboarding are spent clearing the backlog of patching, backup failures, and known issues.
Quarterly
restore testing
An untested backup is an assumption
Recovery time and recovery point objectives are agreed with business owners per system, then the architecture is designed to meet them — including immutable copies that cannot be altered within their retention window even with compromised administrative credentials. Critical systems are restore-tested at least quarterly, with written results.
Role-based
licence mapping
What a licence review typically surfaces
Mapping users into role groups — frontline, knowledge worker, executive, contractor, service account — routinely finds assigned-but-inactive seats, duplicate entitlements arriving through two plans, and premium features that were bought and never enabled. The written output is a plan mapping, a cost comparison, and a renewal calendar with named owners.
These describe engagement patterns and the way we sequence work, not results attributed to named clients.
“AAG Cloud Connect helped us move to Microsoft 365 with clear communication and no drama on cutover day. Licensing finally makes sense, and we know who to call.”
“They treated security as a business conversation rather than a product pitch. Conditional Access and Defender are now part of how we work, not a project we keep deferring.”
Client organisations are anonymised at their request.
Start with your current position
A short diagnostic conversation is usually enough to establish where the real constraint sits — licence position, architecture, security exposure, or day-to-day operations — and what a sensible first piece of work would be.